I'm certain Darryl performed the work the right way--with excellence! Done Plumbing & Heating was able to get a technician to me very quickly (one of the benefits of being a first service club member). The plumbing job had some unexpected issues, but Darryl handled them all professionally. He contacted a flood response company for me and worked a long day to ensure the work was done. I have two broken elbows and Darryl also went out of his way to move things, etc.