Done Plumbing & Heating

Business Description:

One call is all it takes to get it Done! We're available 7 days a week with no extra charges for nights or weekends. All our technicians are professionally-trained.

Categories

plumbing, heating, and cooling
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Nina's Review

Service

Professionalism

Quality

Denver, CO

Done Plumbing & Heating

Aaron was great and it was 'done' fast!

My toilet bowl had been leaking for a few weeks and I noticed the ceiling in my family room had a water stain. It worsened the next week, so I planned to remove my toilet and replace the flange and plastic ring. Well, I shut off the valve and proceed to remove the hose from the tank. Ahhhh! The water would not stup gushing everywhere. I got the main water shut off, and the water stopped gushing. Turned out, the shut off valve was broken and wouldn't close. (FYI, I would not have known this if I turned the main water off first). Done came out within the hour and Aaron replaced the valve, installed new rings, and reset the bowl and tank. The tank is a little lopsided because of the new gasket he put in, so not happy with that, but I will call them again to do any other repairs as needed.

comments

Thank you for your feedback and for allowing us to come back out to remedy the lopsided tank. While we never intend to leave a home without complete satisfaction, our Customer Service Department always follows up by phone after our technician leaves to ensure work was completed to the customers satisfaction. We also welcome feedback by phone, email, or online reviews. In scenarios where we miss the mark, we always strive to correct whatever issues there may be, including sending a tech back free of charge for issues related to our work. Thank you for being open with your concern and we look forward to working for you again in the future!

Done Plumbing & Heating commented on 03/20/2013