We called the plumber to get the kitchen sink unplugged. We decided to get a new garbage disposer and a free pipe cleaning came with the purchase. The blockage in our kitchen sink pipe was far worse than we expected. After working in a very small uncomfortable space for hours, using the snake tool to remove the clog, it became obvious that it wasn't going to work. He had to go under the mobile home, which is an unpleasant task under any circumstances, and clear out the plug from under the house. He was very patient and remained very professional and polite. He cleared the plug and did a great job of installing the disposal. He worked as neatly and cleanly as possible and clearly explained what he was doing. I would definitely be happy to use Done Plumbing again and I would suggest them to people I know.