I called these guys when I found a bug in my new apartment just before I moved in. I didnt want to take any chances. I was relieved when the technician who came told me that it wasnt a bed bug but I kept their business card anyway. I did call them again when I saw some mouse droppings around my business and they were fast, reliable, knowledgeable and economical. I would definitely recommend these guys for their efficiency and honesty.