I have worked with Becky Jensen at RH to help renew my lease and she was great. I too have the same complaint as others that there seems to be about a hundred people involved in my home and I never talk to the same one but my experience with Becky was a good one. I had a tricky situation under a timeline and she was patient and handled the tenant well so that all turned out good in the end. I wish she had more to do with my property than just renewals!