Renters Warehouse

Business Description:

Minnesota's largest residential property management company. Home of the TenantPlus warranty. Find it, Rent it, Love it at RentersWarehouse.com

Categories

property management
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Patty's Review

Will Recommend

Tenant Placement Program

Knowledge

Hastings, MN

Renters Warehouse

Poor Customer Service

I called Renter's Warehouse to set up an appointment. The agent for my area never called, only emailed me. He suggested a time, I agreed but then that time didn't work with his schedule. So back and forth with emails to get an appointment set up. The initial person that took the call had the address incorrect as well. The agent showed up on time and was courteous. After discussion he said he would call after I had some time to think about it. The age never called, just a Doc U Sign email was received to sign the paperwork. I didn't sign it and then proceeded to get another email as a reminder to sign the document. NEVER once did the agent call to discuss my thoughts, see if I was going to use their services, or see if I had additional questions. I was very disappointed in the service and thought if this is how they try to obtain a client, I was not confident in what they would do to get a renter for my house.