My agent Drew Hoefler was nothing short of amazing. I came to him with some challenges (rental that would allow 2 large dogs) and he was on it. In less that 24 hours I was looking at my first house. When that one did not work he had another lined up for me just a few days later and after that another one before it even made it to the web site. He stayed in contact with me constantly and updated me as needed. I would give him 10 stars if possible.