I recently had the pleasure of working with Ranell Wilhelm on getting my security deposit paid out to me for damage that I had to my counter top by an existing tenant. While I was never worried that I would get my money, Ranell worked with me to get the money in a VERY TIMELY fashion so that I could get the counter top fixed before my new tenants moved in. Ranell really went the extra mile in helping me and it is greatly appreciated!