We were overall happy with the process of using renters warehouse to help us rent out our property. Our agent took the time to help us understand the entire process and answer all of our questions. A great tenant was placed quickly and using the ACH feature we received our first rent payment in a timely manner. The agreements are a bit overwhelming, especially when looking at possible fees we could incure in certain circumstances. Also, we had to call and ask about details of the first payment because it was smaller than usual due to a partial contribution to the security deposit, which we weren't expecting. The format of the contact sheet in the welcome kit is overwhelming because of how each contact person's areas of expertise are listed, some of them seem very similar and some of them ran into the boxes below it, so we have to guess who handles what. It's quite a daunting process but it's helpful to have a list of people we can talk to if we need help with anything, and everyone we've worked with has been very helpful, reassuring, and professional. We would prefer to keep the $80/mo. to ourselves as we end up receiving $100/mo less than the current mortgage payment on the property from rental income, but for now it is worth it having a good renter in our property and the support of the company.