They sent a technician out to fix two toilets that were leaking, and the plumber put in new flapper valves. Both toilets were leaking, but one was still leaking after he was done. So, I took a look at it and saw that a valve was put in upside down. I am glad I had two toilets because I was able to look at the other and see the problem. Also, when working on the air conditioning, they somehow dislodged some of the pipes in the front sprinkler system, which caused water to leak. When I called, they immediately assumed responsibility and they came back and fixed the problem. Despite a few problems, my experience with them was fine and they all knew what they were doing.