Bonney Plumbing, Heating, Air & Rooter Service

Business Description:

Bonney is Sacramento's best full-service plumbing, heating, air conditioning and rooter company. Professional, reliable and affordable service.

Categories

plumbers & sewer repair
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Ray's Review

Service

Value

Total Experience

Sacramento, CA

Bonney Plumbing, Heating, Air & Rooter Service

Sometimes we mess up, then it's Management's job to make it right.

I'm happy to report that when things didn't go as planned and per Bonney's Reputation, the owner and manager made things right. Specifically, I had two areas needing work: plumbing and a new Heating & AC system. First, the sales person Mary S. (Home Performance Advisor)was outstanding in helping with everything including the SMUD financing, the follow up, and constant communications. She is a Champion. The next Champion was the plumber Dmitriy. He explained in detail what needed to be done and did it. He even diagramed what he did so I would better understand what he did under my house. Both of these individuals went way beyond the extra mile of expectations. Thank you. The crew putting in the H & AC had some issues...all of which was corrected by both Candice (owner) and the manager Bill. As it turned out, Bonney Pumbing, Heating, Air & Rooter came through with flying colors. They wanted to know if I had any issues, and what they could do to address and corrrect them. I thank you for taking a personal interest to be sure that I the customer was completely satisfied...and I am.