Overall, we were very pleased with our decision to go with Bonney Plumbing. However, I will say that the price of the unit we purchased seemed a little on the high side, for a 40-gal.unit with only an 8 yr warranty! Dwaine, who installed the water heater, did a top notch job. He didn't cut any corners and made sure that every aspect of the job was done right. He's a good man and we appreciate the good work that he did.