From my initial phone call with Bonney Plumbing, Heating, Air & Rooter Service, they were professional, nice and pleasant. The first person to come out, Darrel, was very knowledgeable, pleasant, and nice. And the crew that came out to install was again pleasant and professional. The were always asking what they could do for me. I was very impressed. I even wrote them a thank you note. They were just so nice.

I needed to have an old, original wall furnace replaced and I got a very negative response from the first company I called. I then called Bonney Plumbing, Heating, Air & Rooter Service, and hired them to take out the old wall furnace and install a central heating and air system.

They were speedy and swift. They said they would be here at 7:30, and they were here at 7:30 sharp. They said they would be done by Friday, and it was done. They did everything they said they would do. And they even brought us heaters to use until the job was done.

They gave us a quote and even when they determined they needed additional parts, they never deviated from the price they quoted. But I would not say it is all about price. I don't know if they were the highest or lowest. It is really all about how they represented themselves, and how they were willing to help and solve issues.

When people treat you like that, that is who you want to do business with.

Jackie Flood