Accommodating and Customer-focused
All in all, I was very please with both their customer-centric business model and the great shape I found my apartment in after their cleaning!
Due to a technician being sick, they had to reschedule my appt--they asked me to give them "any time" that worked for me and they would come then, citing that if no technicians were avail, they would sed a manager. also gave me a free upgrade as a result.
I found out about their services via a groupon I purchased, but will definitely use them again in the future.