My advice to the company is to do a better job with the follow-up questions. I found them to be responsive in securing my business, but as I was trying to coordinate an out of town move, I never received emails back to my questions. Secondly, on the price for value. I need ONE bedroom packed up and moved for a relative who had passed away. I was charged as if I had a whole house to move as the minimum weight was considerably more than we had to move. I didn't have a choice, but in general, I didn't feel that I got good value or service for the move.