These guys are very professional and very thorough. After the recent flooding we had water seep into the finished portion of our basement due to hydrostatic pressure. I used shop vacuums to suck up as much water as possible to reduce/limit the damage to our basement and carpet. When we had True Clean come clean our carpets afterwards, Jeff came and checked and determined we did not need to spend the additional money for anti mold/Mildred treatment.a True Clean does not try to upsell unnecessary services is a plus. Additionally, Jeff was able to remove stains on the upstairs carpeting that another company was not able to get out previously. Overall, True Clean is a great company and we'll worth doing business with. I highly recommend them for any carpet cleaning you may need.