Mike showed up promptly for an appointment to clean our business carpet. He was friendly, fun and professional! Our carpet is lightly colored and gets high traffic. He got it looking better than. I could have ever expected! He was on his hands and knees making sure everything that could come out of that carpet, did come out of that carpet! Loved dealing with both the people at the office and Mike! Will most certainly use True clean again not only for my business but my home!! THANK YOU!