I am extremely happy with the carpet cleaning results. I had a lot of staining from the oils from my dog and general wear and tear. Jeffrey explained everything to me in great detail before he started. He showed me results during the cleaning process. He provided excellent customer service and professionalism. Quick service time. I called to make an appointment and was scheduled the same week. Have definitely been talking about my experience and recommending True Clean Carpet to all my friends. Thank you for a great experience!