i could not be happier with my carpets and experience with True Clean Carpets. The sweet girl that set my appointment was happy, friendly, and very helpful, Brandon, my carpet cleaning tech, was amazing! He is so knowledgeable, considerate, friendly, and thoughtful. Brandon explained the whole process to me and he was very thorough. My carpets have never looked so great! And, the whole house smells so fresh and clean. I cannot wait to dirty my carpets just so I can call True Clean Carpets and have Brandon come back out again. I will be referring everyone I know to TCC and recommending that they request Brandon for the job. I AM A VERY HAPPY CUSTOMER!!