The serviceman, Brent, was not only prompt he was early. He was courteous and explained exactly what he was going to be doing. He waited patiently while I got my dogs out to the backyard, so they would not run out the front door while he was working. He was not only efficient, he had left the carpet looking better than it has in years. Hopefully, you will continue to hire people of high quality as you did when you hired Brent. Thanks again, the carpet has never looked better!