Mike came by over the weekend and cleaned a stain on our carpet left by a leak from our air conditioning unit. It was a small area yet the carpet is less than one year old. We also had him clean the basement carpet where we track in and out from the garage and outside. He was professional, gave me an estimate of the time it would take, and got right to work. The stain is completely gone and you can't even tell where it was, and the basement carpet was clean and bright again. He wore shoe covers so he didn't track anything in and was very careful with our 100 year old woodwork - both are items that really impress us. We are very happy with the results.