They came in to clean all the upstairs carpet that had normal wear and a few minor stains. there were a couple of pets stains that resurfaced after I used a residential carpet cleaner I own.
We had a few pet stains that I used a portable cleaner at one time but the stain came back. It was also time for the carpets to be cleaned --normal stain from usage. We had a few spots that were not considered bad. Mike came in and assessed what needed to be done. He diid a great job taking care of everything. He moved furniture as needed and always kept me informed during the process.
I would definitely recommend Mike and True Clean again. I did extensive research on the many companies and the systems they use as I am familiar with what is out there. I felt they have the best carpet cleaning system and especially like that they use their own clean water and did not use our water from outside.
It has been 3 weeks and no signs of any return of stains. It did take a little longer than a couple of hours to fry in some of the bedrooms, that would be my only issue, but based on humidity level in house it was acceptable.