This was the 2nd time we'd used True Clean after hearing the live ads on Dave Glover's radio show. We've used other companies over the years raising 4 children & multiple dogs and just thought what they couldn't get out was something we'd have to live with. Then we used True Clean and will continue to do so. We had Andrew the 1st time & Mike was here yesterday. Both were very knowledgeable, professional, friendly & extremely hard workers. Mike asked questions & explained things to me that was helpful. He was also very mindful of the scheduled times, calling before his arrival & calling his next appointment after our home. This morning in the sunlight, our carpets could not look better! Thanks very much!