I cannot say enough about the wonderful job Mike did in cleaning this carpet. A real pro and he explained the cleaning process as he cleaned. He is sold on the company he works for and it shows! I have 12 parrots, 3 small dogs and a cat. My carpet was a mess. He cleaned it spotless and worked until every last streak or spot was removed. It had been cleaned but not professionally in 10 years. I definitely will recommend this company and want to say a special thanks to Mike for all his work. He did a fabulous job!!!