I am very pleased with how clean our carpeting looks. I wasn't sure at first when things got started, but I watched the care he took in making sure he was leaving with a happy customer. He was very cordial and also agreeable to hitting a couple of problem spots per my suggestion. The one stain I have been worried about has not yet appeared after a couple of days and I hope it doesn't. I must also say, that at first I was worried about going with a smaller company over the Stanley Steamers or Woodards, but I am convinced more than ever that the smaller companies take care of their customers better and at a much more reasonable price. Thank you True Clean for your wonderful service, quality and professionalism!