Did not follow through on promise to do estimate.
Our real estate agent recommended Tomball Moving for our move within the Woodlands. We contacted them and Paul called and said he would be in touch the next day to determine the time at which he could be in our house to do the estimate. Paul did not call as promised. We contacted them again to find out what happened. The lady who took the call was very nice and apologetic. She assured to my wife that was not how they did business and that she would make sure that Paul would call us.
It's been almost a week and we never heard back from Paul or anyone at Tomball Moving. Very disappointing, since they have very good online reviews and in the BBB.