Although there was a mixup in the scheduled time of the appointment (the technician had 11 am and I had booked for 10 am) the tech was prompt to the time that he had been told. Darcy was very professional, thorough, and informative. He also discovered two areas that mice could have access to our home which he corrected with a silicone material. I feel much better after having Peregrine Pest Control come to our home.