Nick is not only a great person to work with but he managed to calm me down once our home had been "skunked" 2 times. He informed me things would escalate in an organized fashion and that we should remain calm and passive. Their price may be higher than much of the competition but the time spent and service received is more that worth it. We have finally (after three weeks in January)caught a skunk and are awaiting the arrival of any "family members". I hope I do not require Peregrines services again but if I do they will be the first call I make.