Business Description:

H.O. Electric is your residential Electrical Specialist. We are an electricians providing homeowners the best electric repair service in the Greater Boston area.

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Cynthia's Review

Service

Total Experience

Will Recommend

Chelmsford, MA

H.O. Electric

They are very pushy and unprofessional

In April of 2015 I scheduled an appointment for three days after that for an electrician to come out to my house. In the meantime I had found another local electrician who came out the same day, so I cancelled my appointment with H.O. Electric. I got a call weeks later explaining that I owed $99 because I had cancelled too late. I told them that I had cancelled in plenty of time to not get charged (24 hours), and thought that was the end of the matter.

Fast forward to two years and two months later and now I'm getting threatening and harassing calls from their collection agency who couldn't explain anything to me and told me that H.O. Electric would probably not be able to talk to me about the charge and I should just pay it or my credit would be affected.

I will never use this company again. They must be desperate for business if they feel they have to charge a person for cancelling even though it was 24 hours before the scheduled appointment. They never had to send anyone out at all. and now they are charging me $148.50 (because I never paid the original $99.00). I also NEVER received a bill of any kind from them.