I had H.O. Electric out to my house on a saterday evening because I had lost power to part of my house. I called around to other electricians, but did not get through to any one. I found H.O. and called, and to my surprise a REAL person answered.
I explained my issue and the woman explained how they operated. She an electrician would be sent out immediatly. He arrived at my house about 45 minutes later. I was amazed at how fast he got there on a saterday night. He was very friendly, and put on some booties when he came into my house. He listened to my problem and ask me to show him around. After looking at what was not working, he showed me his price book and explained what he planned on doing to resolve my issues. I had him go ahead and do it. He was very focused and worked very quickly until he had got my power back on. I was very impressed. He walked me through what he had done and what the problem was,and I was very surprised to see what actually went into what I thought would be basically turning my lights back on. He cleaned up and took a credit card payment. From the time I called on a saterday night until the time he left was only about 2 1/2 hours. I'm very impressed, as I'm used to waiting days or even a week just to hear back from an electrician. I would definately recommend them to my neighbors.