We bought carpet for our rental home. Joe understood that we wanted something durable, but not break-the-bank carpet. I was shopping around, but went back to him several times in order to relook at samples, etc. When the decision was made to go with Fine Floors, we got fast and great service. The installers got it done in one day instead of the day and a half estimate, making my renters very happy. I will go back to Fine Floors when it is time to recarpet my own home.