Nick goes over and beyond to make sure the job is done right. I live in a 2500 soft home that has been a rental for years before I moved in. The carpet is 23 years old and a light color. It looks fabulous. He did a free room for me back in April ( which still looks great) and I just had him back to do the whole house. I would recommend him to all my friends and family. The nontoxic solution he uses is fabulous.. Your carpet will thank you!