Confident in their ability and happy with their personnel.
I have had a great experience with Berk's Electrical and Lighting. Roman, who they usually send over, is always prompt and comes in when he says he will. He is pretty much like a friend now. If I ever call with something that needs to be tended to, they are very accommodating and try to fit me in. Their prices are competitive and not out of line. You have to pay for quality, and I don't mind doing that. I've been dealing with them for at least ten years now, and I am confident in their ability and am happy with their personnel.