We went to Carpet Plus Outlet for the first time and had a great experience! Everyone was friendly and prompt, not to mention their product was good. All of the people, both at the store and the installers who came to our home, were excellent! We got flooring installed in our living room, and we also had the wood taken off our fireplace and had it replaced by brick. I went in with something in mind, but they were very helpful in narrowing down our options. The experience was excellent all around and I would consider them again.