We recently bought carpet from Carpets Plus Outlet and had them install it for us. They were very nice and professional people, and they did a good job. Ed, one of the employees was particularly good. We were installing the carpeting in a basement we had just remodeled and he had great suggestions about the carpeting and the landing into the basement. It is a high-traffic area and he made useful suggestions to us. And he also went above and beyond for us. He told us that we had a water problem in the basement and that if he installed carpeting, we would just be pulling it up as soon as the next time there was a major leak. We really appreciated that. I think some companies would have just gone for the "sell" without caring what happened later. But Ed really put our needs first and that was so nice and honest of him. We got the problem fixed and then we got the carpet. Carpets Plus Outlet is a really good company and we highly recommend them!