I would rate my experience with Carpets Plus Outlet as five stars. This was my first time using the company and I would recommend their service to other people. The staff came out to do some new hardwood floors and carpeting. I was pretty happy with how the work turned out. They did a nice job at a reasonable price. In my opinion, all of the technicians are qualified. They were very professional and friendly throughout the service. I would use them again for another service.