Business Description:
Betton Moving Company is a Houston Tx Mover since 1985 centrally located in the Medical Center serving Houston, Katy, Bellaire, The Woodlands, Nassau, Clear Lake....
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Categories
moving & storage
Betton Moving Company
11999 Katy Fwy, Houston, TX 77079, USA
(832) 755-1428

Service

Will Recommend

Price for Value

Mimi H.

Houston, TX

Betton Moving Company

Unprofessional, lazy and simply dis-speakable.

Overall, I am highly disappointed. To think there are there men on the job it makes it faster or more careful... Wrong! There are 2 young boys and one grown men. First they were super late for pick up(3 hrs and a half late). Second, they are completely lazy, absolutely slow and the best part negligent. After taking my bed apart, they cannot put it back together... They broke my $12000 frame. And the best part it. Please be aware that while driving, if the road mileage is 45mph please expect them to be driving 25mph. Absolutely never again.

comments

We felt very rushed by the customer. They moved from a 3rd floor apt to another 3rd floor apt in 4.5 hrs. Other companies told her it would take 6 hours. The picture frame was a $30 frame that came loose while shipping. Even though I offered to have it professionally repaired ( though the contract excludes responsibility for unpacked pictures), she refused the offer. The screws to the bed were left at the other location. I offered to come back any time convenient for her in the next day or two, her choice. Overall we were being rushed and constantly observed which is an uncomfortable situation. Lazy??? We worked constantly and carefully without breaks. Our service is important to us. In situations where there are service problems, we do everything possible to address and remedy these concerns. We appreciate Houston and our success had always been rooted in customer satisfaction.

Mgr. Betton Movers
Bill

Betton Moving Company commented on 11/01/2014