I took my car to Briganti's Automotive Services for a fairly simple repair. When I called, they told me to bring it on in. They stayed in touch about the repair and it took less time than I had expected. The bill wasn't unreasonable either. It happened at a good time because I was planning to use that car for a camping trip, so it was good to get it fixed first. I've also used Briganti's Automotive Services once for my wife's car. I think I'd go back there if I ever needed to. I didn't have any problems with Briganti's.