Service Department Rocks !
Please let me extend to you my sincerest appreciation for what I believe was extraordinary service that was provided by Access Garage Doors.
I was on my way out of San Diego to Colorado when I received a phone call from my neighbor indicating my garage door would not close.
I returned to my residence and quickly determined there was no way I was going to be able to fix the problem as the cable has snapped. . I was frantic, as I needed to get on the road to meet a very tight schedule. I called Access and placed my self and my predicament in their hands.
Low and behold, 25 minutes later, the technician arrived. Joe was kind, compassionate, and the consummate professional. He said, "I'll have you guys on your way in a few minutes." I couldn't believe it! But, true to his word, 25 minutes later he had completed the task and I was so grateful. Your staff had helped me in what I considered a period of dire need and I will be forever grateful.