Overhead Door Company of Greater Syracuse

Business Description:

We sell, install and service garage doors, garage door openers and retractable garage door screens.

Categories

Garage Door

Stephen's Review

Service

Will Recommend

Quality

Skaneateles, NY

Overhead Door Company of Greater Syracuse

Brand new door System - 4 service calls in 4 years - Poor Quality

Brand new door System - 4 service calls in 4 years - won't acknowledge there is a problem, they want us to pay for repairs - poor quality, poor customer service, poor responsiveness - Why would anybody want to buy a door from Overhead Door Company under these circumstances?

comments

Stephen,
I'm so sorry you are having issues with your door openers that were installed for your builder in 2014. Here at Overhead Door Company of Greater Syracuse we surly do stand behind our product and our name. Unfortunately this is the first I'm hearing of this issue. I will have our installation/service supervisor contact you and discuss a resolve to this issue. Feel free to contact me with any questions.
Thank you!
Jim Carr VP - Syracuse Division

Overhead Door Company of Greater Syracuse commented on 04/11/2019