I called this company June 2017 for my garage door that was broken . They came out spent 5 minutes looking at the door and said they could not fix it . They claimed the door was the old style and nobody could repair them anymore . They would get back to me on a quote to convert it to there companies door/ style . Seriously my house was built in 2004 . How old could it be . I can bring my car in to any garage and they can order a part and fix it no matter the make year or model . My last home was built in the 1950s the door broke called a local repair man . Guess what he fixed it no problem . I would give negative stars if I could . Now I owe this company a charge to come look at the door to tell me they don't have the knowledge to fix It . To tell me a door that was installed 13 years ago can't be repaired is bull $@!#% . Yes technology changes things update but a company that can't fix a 13 year old door is garbage . Seriously unless you want to be bullied into buying there brand of everything do not call this company . On top of it when I called the company not once did they ask the year of the house or anything related to how old it was . If you can't fix anything older than 13 years why don't you ask that during the initial service call . Typical bait and switch .