Overhead Door Company of Auburn/Syracuse is great! We have been using them for sometime now, and have had them out for various repairs over the years. They immediately answer their phone, and they always get someone out to help us right away! This last visit, the door was not closing all the way, and they fixed it. We have a very old garage door, and have begun to "baby" it so we can use it as long as we possibly can. Double car new doors are very expensive, and I'm on kid #4 in college so we have absolutely utilized Overhead Door. When there is an issue, we call them because they understand and they help prolong the life of the garage door. They are very reasonable priced, but with that quality... It's a huge value! They are trustworthy as well. We have left an access door unlocked for them and they always remember to lock it! Overall, I am happy to review and rate them 5 out of 5 stars, and I would recommend them very highly!