An older gentleman came from Overhead Door Company. I knew just by the way he went about doing the work that he had been there a long time. He did everything at a good pace. He didn't stall and minded his own business. You could tell he was a good worker. He fixed the door, which I wasn't sure could be fixed. The spring had been broken. He did a couple of things that I didn't think he even had to do. He fixed the little roller. When he closed and opened the door, he knew it was going bad, so he replaced it. He could have let it go, but he made sure we did not have to go through another trip. I am very satisfied. I actually bought the double door from them years ago, which lasted a long time, and this was my first time using their service. I recommend them.