What a great team! I now have a satellite tuner in my crown vic, and I am loving it! I was greeted and helped by Fabian, but the staff there kept me well entertained. The placement of the unit is exactly where I asked and there is no mess of wiring to be seen at all. When I was ready to leave, Fabian showed me how to use it and gave me the customer service number for Sirius! A+++!!!!