Scott Yoder handled our purchase and treated us with such respect. The tv was a new model and not in the warehouse so Scott kept us informed every step of the way as to when we could expect delivery. We would never go anywhere else to purchase audio or video equipment. Our neighbors had an issue with their television,we purchased our Runco the same time they did. We told them of our experience and they contacted Scott and made a purchase as well. Their TV will be installed on Saturday. The LG55LA8600 tv is outstanding, the BLueray in unbelievable and the universal remote is set up to be useer friendly. Your installers are professionsl, know what they are doing and very curteous. They even took off their shoes. All in all the experience was GREAT! Thank you Wee Bee