The Customer Service Is Delightful
I love Galloway's Flooring Warehouse! I've used them over the years several times to do floors in my office and in my home, so I'm very familiar with them. It was just as good this time as it has always been. There is a woman who works in store named Anna, and she provides exceptional customer service. She knows me when I come in even though it's usually a year or two in between visits. She's very helpful and efficient. She puts the thumb down on the installer to get him organized so he's ready when I'm ready. She generally just makes things run smoothly and is delightful to work with. The same contractor has done all my installs, his name is Brad. He's not actually an employee at Galloway, but he's great too. I don't ever shop anywhere else. They are pretty much able to get anything in terms of products. They have a showroom, but they can really get any kind of floor. So the selection is great, which counts for something, and they're conveniently located here in Lakeland, but really it's the customer service that's the most delightful thing.