Sound Performance Inc/The Tint Guys

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For the best in expert window tinting mobile electronics products and installation, Sound Performance is the experts to call. We're on FACEBOOK@Sound Performance Inc

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Columbia, MO

Sound Performance Inc/The Tint Guys

Sneaky late charges

Don't get your ignition interlock from sound performance, because they use sneaky tactics to charge you late fees. I told them that I get out of school at 3:30 p.m. and they secretively schedule my appointment for 3:00. When I show up at 3:40 to get it serviced, they tell me I'm late and charge me an extra 35 dollars sithout telling me. Incredibly sneaky tactics.

comments

Ben,
Sorry you feel that we are dishonest. The date and time that we do your load is scheduled with you 4 weeks ahead of time every 4 weeks. You have the full 4 weeks minus 24 hr to reschedule or make arrangements for your selected date and time. You have a copy of the appointment given to you along with the lights on your device to remind you. You have been a customer for a long period of time so you know the process. We have over 400 clients on the Ignition Interlock program that we care about and service every 4 weeks so the government sanctioned program has to adhere to strict guidelines for logistical and state enforced reasons. So we are over the top when we explain and work with clients on this program. We care and take care of all of our customers the best that we can but you must be responsible on your side as well. We would not jeopardize our reputation or compromise our ethics to sneak any fees in that you knew before, during and after your late arrival for your apt that other customers were scheduled and waiting at that time. I don't think

Sound Performance Inc/The Tint Guys commented on 05/02/2015