Business Description:

Floor covering of all types in-stock and ready for installation.

Categories

Flooring
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Susan's Review

Service

Total Experience

Will Recommend

Anniston, AL

Floors To Go

Not a good experience.

Manager was helpful until I placed my order and paid. Everything went downhill from there. I didn't receive what I paid for and had to substitute after I was guaranteed the product would be there for pick up. My contractor went to pick it up, and guess what??? Right......they had sold it to someone else. And every time I went to see the manager, he wasn't there.

comments

Thank you for your feedback, Susan. We're sorry that we did not have your grout in stock. Our manager's schedule varies, and he plans to contact you to see if we can resolve any issues; or you may call us at 256-231-5600. If you're not satisfied with your grout, we can order stain to change the color if you would like. Thank you again for letting us know how we can improve.

Floors To Go commented on 02/24/2017