I live in NJ and had Homefix install Extreme window in my home. The contract states that they are guaranteed for life and that they would replace any broken windows. Since the installation, we have had handles fall off and windows that had a build up of condensation between the panes. These windows were suppose to reduce our electric but the only thing it did was increase our mortgage by $32,000.
I now have some kind of moldy looking stuff accumulating in one of the bay windows that they installed to have it replaced. The person that I spoke to at the Maryland location told me that they do not have offices in NJ because they split and went off on their own. I explained to them that my contract is with Homefix and that they needed to make good on their contract. The lady told me that she will send it up to upper management to see if they would honor it. Well they better honor it or they will find themselves in a courtroom and I will file BBB complaint and use the internet in anyway possible to inform consumers regarding the risk that they are taking while considering this company for home improvments