Heaven's Best Carpet Cleaning

Business Description:

A Carpet and Upholstery cleaning company with a small environmental footprint that still achieves excellent results.

Categories

carpet & upholstery cleaning
Request an appointment

Adrienne's Review

Total Experience

Will Recommend

Quality

El Sobrante, CA

Heaven's Best Carpet Cleaning

Had some issues but he worked VERY hard...

I used Heaven's Best Carpet Cleaning and there were just some issues that they couldn't quite resolve. The technician came out and worked very hard, but when he left there was a throw-up smell on my couch that wasn't there before. When I called them back they had no problem coming back out and again he worked very hard - but they could not get rid of it. In fact, the product they used stunk so bad and my family was not very happy at all. The odor eventually did go away and it was nothing that was anyones fault....the guy did the best he could.

comments

Adrienne - so sorry the odor lingered so long but sometimes those odors resurface during cleaning as the solution comes in contact with the substance. This was the case with the area rug and the dog throw-up that you described. The deodorizers will work but occasionally it takes longer. The smell was not from the couch as I did not clean the couch but from the area rug on which it sat. - Rich

Heaven's Best Carpet Cleaning commented on 10/07/2016